1) Rental Rates and Rental Extension / Excess Hours

Prices are subject to change without prior notice in the event of unforeseen circumstances such as increase in transport and maintenance costs, tax, etc. Should the Hirer intend to extend the rental beyond the original confirmed date, Hirer must inform Nakride for further action.

2) Driving License - Minimum and Maximum Age

The Hirer must be in possession of a valid driving license held for at least two (2) years. An international driving license is preferred for non-Malaysian citizen.

3) Damage and Other Charges

The Hirer accepts responsibility to repair and change to new original parts at current market price plus labors on items that are damaged, lost or stolen during the period of Hire. As such, hirer's deposit shall be forfeited. The possibility of such incident would be as follows:-

• scratches on motorcycle body which have to be re-paint
• minor or major damaged on all front & rear lamps
• broken / smash side mirror
• damaged on motorcycle seat (eg. Cigarettes burn marks, stains, etc.)
• fender & mudguard bend or fall out
• any missing & damage items relating to the motorcycle

Should hirer encounter problem regarding engine or wheel of motorcycle, immediately stop at a safety area and contact our respond team. For a long distance drive, hirer must regularly check the engine oil level and add in oil if needed.

In the case of major damaging happen to Nakride/owner's motorcycle(s) that require Nakride/owner to claim compensation from Insurance Company, then the time spend on claiming from the Insurance company and sending for repairing would have resulting losses to Nakride/owner.

As such, no replacement of bike by Nakride/Owner and hirer are liable to pay the excess fees. Hirer's deposit with balance of hire rates (if any) paid to Nakride/owner shall be forfeited

4) Collision Damage Waiver (CDW)

Collision Damage Waiver is provided to Hirer to reduce the excess liability to minimal. For example, should Hirer intentionally or unintentionally

CDW FEE: 15% per day rental

If Hirer does not take CDW then all damage happen in the rental period will be borne by Hirer. CDW will only be effective subject to vailability of a police. Acceptance of CDW does not cover the Reduced Excess Amount indicated above which shall be the responsibility of Hirer. CDW coverage does not cover missing items or accessories or damages on the under carriage and upper carriage of our vehicle, caused by negligent driving as stipulated in our terms and conditions of our rental agreement.

THEFT EXCESS FEE CHART

Vehicle Group	Excess on Theft (Non-waiverable Excess)	Excess on Theft (Reduced Excess Amount)
Below 100cc	RM 300	RM 100 per accident
100cc to 200cc	RM 500	RM 200 per accident
Above 200cc	RM 600	RM 300 per accident
Superbike at 500cc	RM 3000	RM 1000 per accident
Superbike Above 500cc	RM 5000	RM 2000 per accident

5) Collection and Delivery

For delivery or collection within different branches per way may be imposed, depending on distance, accessibility of the destination and time of day. A sum of RM100.00 will be levied for check out and collection of vehicles, after business hours, inclusive of Sundays and Public Holidays.

6) Submission of Hirer's Particulars to Authority

Hirers gave permission to Nakride/Owner to submit their personal and company particulars to the Authority involve if found or suspect of conducting illegal trade, breach/violate the Government rules & regulations.

7) Travel Insurance

We strongly recommend that hirer purchase a personal travel insurance policy prior to the commencement of holiday. The Company shall not be responsible for any loss or damage as a result of trip cancellation, personal baggage, personal accident, injury or illness.

8) Accident and Emergency Service

In case of accidents involving the vehicle, the Hirer shall:

• obtain the names, identity card numbers, addresses and driving license numbers of the parties involved and of the witnesses.
• notify Nakride/Owner immediately and completing forthwith Nakride/Owner's Accident Report Form and complying with all requests of Nakride/Owner to provide assistance in any litigation or investigation relating to such damage or accident.
• notify the police or other proper authority within twenty-four (24) hours from the time of occurrence of the accident and shall supply such information, drawings and assistance in connection with the accidents as the police may require.
• In any emergency situation, such as breakdown, Nakride has its own appointed towing company. Hirer may contact Nakride respective number +6018-201 1997 for further advice.

9) Petrol, Parking, Toll and Traffic Fines

Petrol, parking, toll fees, traffic fines and miscellaneous charges are the responsibilities of the hirer. An additional RM50.00 administration fees will be charged to the hirer above any traffic fine for any violation arising from hirer's use of the vehicle.

10) Reposition of Service

Should hirer wishes to pick up or drop off a vehicle outside Kuala Lumpur or Klang Valley or any branch of Nakride, a repositioning service is available for rental of 3 days or longer. A guide to one-way rates is as minimun as rm25 and maximum rm300 extra charge will be impose.

11) Methods of Payment

Methods of payment accepted via credit or debit card (MasterCard/Visa), telegraphic transfer, cash deposit and online banking. Whatever the method of payment, funds must have cleared in our account by the payment deadline.

12) Rental Alternatives / Cancellation

Nakride reserves the right to cancel any rental prior to commencement for any reason whatsoever. The company may, if it so chooses, recommend an alternative vehicle to hirer, preferably of the same category. Should hirer decide not to accept the alternative, all monies paid by hirer will be refunded in full without further obligation or liability on the part of The Company.

13) Restriction Area & Road

All Nakride vehicles are not allowed to be driven in Singapore and Thailand. Nakride vehicles are not for use in off-roads, unsealed or unmade roads or surfaces.

14) Standard Rental Qualification

Nakride reserves the right to refuse any rental, at their discretion, or should the Hirer not meet with the standard terms and conditions of rental.

15) Vehicle Make and Model

Vehicle makes and models are correct at the time of printing. Bookings will be confirmed by bike group and make/model. All vehicles will be less than 48 months old

16) Extension of Rental / Excess Hours

Should the Hirer intend to extend the rental beyond the original confirmed date, Hirer must inform Nakride Office so as to extend the insurance coverage.

Rental rates are calculated on a 24 hour basis and should a rental exceed the agreed duration, for each completed hour, a charge is levied based on 1/5 of the daily rental rate.

17) Deposit and Payment

A sum amount of refundable deposit is required upon picking up the motorcycle and the amount is vary depending on the motorcycle selection. Nakride respective branch will notify customer regarding the amount of deposit needed after the booking has successfully been made. A full payment of rental is required upon commencement of rental. Failure to comply with this may result in an automatic cancellation of your reservation.

18) Rental Rates

Prices are subject to change without prior notice in the event of unforeseen circumstances such as increase in airfares, other transport costs, government tax, etc.

Refuelling Service
As well as the petrol costs, a refuelling service charge of RM 10.00 will be levied if the vehicle is returned with less petrol than when it was rented out.

19) Rental Cancellation

Klezcar Galaxy Corporate Plt (herewith known as Nakride), reserves the right to cancel any rental prior to commencement for any reason whatsoever. Nakride may, if it so chooses, recommend an alternative vehicle to you, preferably of the same category. Should you decide not to accept the alternative, all monies paid by you will be refunded in full without further obligation or liability on the part of Nakride.

Cancellation Fee
In the event of any cancellation, the following fees will be applicable:

21 or more days prior to commencement 30% of total cost
14 - 20 days prior to commencement 50% of total cost
13 - 7 days prior to commencement 75% of total cost
Less than 7 days prior to commencement 100%
Currency exchange fluctuations, bank charges, etc. will be deducted from any refund made, and a 3% credit card processing fee will be deducted for any refund made to the client's credit card.

20) Administrative / Amendments Fee

An administrative fee of RM 100 (or equivalent) will be charged for any amendment after documents are processed, and RM 50 after reservation has been acted upon.

21) Other

Customers are prohibited from bringing pets, bring durian, drinking alcohol and doing indecent things while using Nakride vehicle.

22) Refund payment

For all refund process, payment will be made within 30 calendar days.

Note: All prices are quoted in Ringgit Malaysia (RM)